Privacy Policy

1. Information we may receive

Our institutional website does not require user registration and, at this time, does not have its own forms for the direct collection of personal data.

When you choose to contact EUCIERGE through external services such as WhatsApp or Instagram, you may voluntarily provide certain information, including your name, phone number, contact profile, the content of your messages and other information necessary for us to understand and respond to your request.

2. How we use this information

Information provided voluntarily may be used to:

• respond to your requests;
• understand your needs;
• provide information about our services;
• prepare service proposals;
• deliver any services you engage us for;
• maintain communication related to your service;
• comply with applicable legal or regulatory obligations.

3. Sharing of information

EUCIERGE does not sell personal data.

Information may be shared only when necessary to respond to a request, carry out a service, comply with a legal obligation, or when authorized by the data subject, always observing principles of confidentiality and necessity.

4. Third-party services

Our website may contain links to third-party platforms and services, including WhatsApp and Instagram.

When you access these services, the handling of your data will also be subject to the respective platforms' own policies and terms.

EUCIERGE does not control the privacy practices adopted by external services.

5. Cookies and tracking technologies

In its current version, the EUCIERGE website does not use its own analytics tools, behavioral advertising or visitor tracking technologies.

Technical resources essential to the operation of the website, or external services accessed by the user, may be subject to the technologies and policies of their respective providers.

This Policy may be updated should new tools be implemented in the future.

6. Security and confidentiality

EUCIERGE seeks to adopt reasonable measures to protect the information it receives and to preserve its confidentiality, taking into account the nature of the information and the services provided.

7. Data subject rights

Under applicable law, including Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018), data subjects may request information about the processing of their data and exercise the rights provided for by law.

8. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in EUCIERGE's services, the technologies used, or applicable legislation.

The most current version will always be available on this website.

9. Contact

Questions or requests related to privacy may be directed to EUCIERGE through the contact channels available on the website.